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CrowdStrike Alerts Training
Generic help for the platform and be able to respond to basic alerts We receive pings in Channel "Technical - All" for CrowdStrike Alerts. Look for Hostname Reply to the post to say you are investigating or ping Matt for the associated ticket to assign to me ...
Setting up a New Teams Phone User
Log into https://admin.microsoft.com/AdminPortal/Home#/homepage Users > Active Users > Select the User Licenses & Apps > Ensure they have "Microsoft Teams Phone Standard" Ticked Account > Manage Groups > SASBOSS UCaaS Group Log into https://www.sasboss.com.au/...
Setting up Access4 Phone Extension
Log into SASBOSS Customers > All Customers > Select the user End-points > Select an extension number that is not in use Click on Create Service > main, type = endpoint with no DID number (for extension only) Enter the number of extensions to be added (1), > ac...
Offboarding
Check for company specific procedures in IT Glue Log into Microsoft 365 with the client's Netway admin credentials Admin > Show All > Exchange > Mailboxes Search for the user Convert to Shared Mailbox from Regular Type / User Mailbox Go back to Exchange Admin ...
Useful Shit
User/Group Manager - lusrmgr.msc Bypass OOBE - OOBE\BYPASSNRO Access CMD in OOBE - Shift+F10 Change Hostname/Domain - sysdm.cpl Add-MailboxFolderPermission -Identity "user@test.com:\Calendar" -User "target@viewer.com" -AccessRights Reviewer Add print...