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Scenario 1: User Cannot Log into M365
A user calls saying they cannot access outlook, teams or sharepoint. They receive a login error What is the error message? Is anyone else impacted? Did you recently change your password? Where are you connecting from? Is this the first time you have seen this ...
Network Devices
Cisco Devices Modes: > User (basic access) # Priviledged (run show commands) (config)# (config changes) S1> enable S1# configure terminal S1(config)# vlan 10 S1(config-vlan)# name SALES S1(config-vlan)# exit S1(config)# end S1# S1# show vlan R1# show run S1# s...
Microsoft Entra
Entra ID Cloud based identity and access management service that provides authentication, policy enforcement, and protection for users, devices, apps, and resources Identity & Access Management (IAM) Ensures that the right people, machines and software compone...
Network Subnetting
Cheat Sheet Group Size 128 64 32 16 8 4 2 1 Subnet 128 192 224 240 248 252 254 255 CIDR (4o) /25 /26 /27 /28 /29 /30 /31 /32 3rd octet /17 /18 /19 /20 /21 /22 /23 /24 2nd octet /9 /10 /11 /12 /13 /14 /15 /16 1st octet /1 /2 /3 /4 /5 /6 /7 /8 Use CIDR/Mask to f...
Interesting
https://groups.google.com/g/comp.os.minix/c/wlhw16QWltI?pli=1 https://en.wikipedia.org/wiki/List_of_Linux_distributions
Speed up a computer
clean temp via powershell $profiles = Get-ChildItem 'C:\Users' | Where-Object { $_.PSIsContainer -and $_.Name -notin @('All Users', 'Default', 'Default User', 'Public', 'desktop.ini') } foreach ($profile in $profiles) { $tempPath = Join-Path -Pat...
CrowdStrike Alerts
Generic help for the platform and be able to respond to basic alerts We receive pings in Channel "Technical - All" for CrowdStrike Alerts. Look for Hostname Reply to the post to say you are investigating or ping Matt for the associated ticket to assign to me ...
Setting up a New Teams Phone User
Log into https://admin.microsoft.com/AdminPortal/Home#/homepage Users > Active Users > Select the User Licenses & Apps > Ensure they have "Microsoft Teams Phone Standard" Ticked Account > Manage Groups > SASBOSS UCaaS Group Log into https://www.sasboss.com.au/...
Setting up Access4 Phone Extension
Log into SASBOSS Customers > All Customers > Select the user End-points > Select an extension number that is not in use Click on Create Service > main, type = endpoint with no DID number (for extension only) Enter the number of extensions to be added (1), > ac...
General Offboarding
Check for company specific procedures in IT Glue Log into Microsoft 365 with the client's Netway admin credentials Admin > Show All > Exchange > Mailboxes Search for the user Convert to Shared Mailbox from Regular Type / User Mailbox Go back to Exchange Admin ...
Useful Shit
User/Group Manager - lusrmgr.msc Bypass OOBE - OOBE\BYPASSNRO Access CMD in OOBE - Shift+F10 Change Hostname/Domain - sysdm.cpl Add-MailboxFolderPermission -Identity "user@test.com:\Calendar" -User "target@viewer.com" -AccessRights Reviewer Add print...
Mailbox Full
Log into Exchange 365 - Check Mailbox (35GB out of 100GB used) - Check Archive Mailbox - User has E3 plan, this enables upto 1.5TB of archival storage - Use Powershell and the following commands to enable auto-expanding storage - Enable-Mailbox shannan@harcher...
New Device Setup
Setup Access CMD in OOBE: Shift+F10 start ms-cxh:localonly Create a local account Automate commands: net user Netway lkFfIwCH0acBhN0z!UWIE1Y7 /add net localgroup administrators Netway /add C:\Windows\System32>net localgroup administrators Netway /add There i...