Setting up Access4 Phone Extension

Log into SASBOSS
Customers > All Customers > Select the user
End-points > Select an extension number that is not in use
Click on Create Service > main, type = endpoint with no DID number (for extension only)
Enter the number of extensions to be added (1), > activate extension numbers
User ID = username and domain makes up their email address
Service Pack = Executive User
Add-on = Soft Phone with CISCO Webex (no extra charge)
Timezone, and enter the extension chosen
if they have a physical device, click Use Device Inventory (speak to Fred) to factory reset the phone and confirmed that the device is not in use. 
Enter the user's personal details and the same email address as entered above
Tick deliver voicemail to this email address (by default)
leave Phone No. (defaults to main office no.)
mobile and fax can be left blank
Click Create
Generate a password, Note down the generated password to send to the user via secure one-time link
for most clients, the service pack will just be executive user with soft phone and cisco webex.
Press Submit