Setting up Access4 Phone Extension

• Log into SASBOSS
• Customers > All Customers > Select the user
• End-points > Select an extension number that is not in use
• Click on Create Service > main, type = endpoint with no DID number (for extension only)
• Enter the number of extensions to be added (1), > activate extension numbers
• User ID = username and domain makes up their email address
• Service Pack = Executive User
• Add-on = Soft Phone with CISCO Webex (no extra charge)
• Timezone, and enter the extension chosen
• if they have a physical device, click Use Device Inventory (speak to Fred) to factory reset the phone and confirmed that the device is not in use. 
• Enter the user's personal details and the same email address as entered above
• Tick deliver voicemail to this email address (by default)
• leave Phone No. (defaults to main office no.)
• mobile and fax can be left blank
• Click Create
• Generate a password, Note down the generated password to send to the user via secure one-time link
• for most clients, the service pack will just be executive user with soft phone and cisco webex.
• Press Submit