Setting up a New Teams Phone User

Log into https://admin.microsoft.com/AdminPortal/Home#/homepage

• Users > Active Users > Select the User
• Licenses & Apps > Ensure they have "Microsoft Teams Phone Standard" Ticked
• Account > Manage Groups > SASBOSS UCaaS Group

Log into https://www.sasboss.com.au/

Austunnel example: 

• Customers > All Customers > Select the User
• Teams Users > Create Service > Select main group > "MS Teams User" Type > Submit
• Provisioning Process > Automated > Next
• Tick both authentication boxes > Next
• User should appear in this list if given both previous (group + license)
  • Select an appropriate new service (correct country code etc.)
  • extension will fill automatically
  • Service Pack "Microsoft Teams Enhanced User"
  • Next
• Hybrid Devices leave as default > Finish
• Allow replication time, email will be received once provisioning is complete

Momentum software solutions example: (Admin Centre license/group steps are the same)

• Customers > All Customers > Select the User
• SIP Channels > Select the appropriate channel under Service Ref ID
• MS Teams Settings > Manage Channel Teams Users
  
• Scroll to the bottom for provisioning process
• Select Automated and untick unnecessary, and configure phone details. 

Return to Admin Centre

• Users > Manage Users > Select the User
• They should now have a phone number under the associated account
• If they are already logged into teams, get them to log out and log back in